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Wholebeing Institute Terms and Conditions

Non-Discrimination Policy
Wholebeing Institute (WBI) is an equal opportunity employer, without discrimination or harassment on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

Wholebeing Institute is committed to living into our highest and best, and that includes ensuring a positive work environment that we create together. That means showing dignity and respect, with equal employment opportunities for all without discrimination or harassment. Not only is discrimination and harassment illegal, it’s also the opposite of what we are striving to create.

Our work relationships are free of explicit bias, with an eye instead to strengths-spotting. That is the standard and the expectation of people who work, study, and connect on our platform. We make every reasonable effort to ensure that all concerned are familiar with these policies and standards. Any complaint in violation of these policies is investigated and resolved appropriately. Report discrimination concerns to any WBI faculty or management personnel. No one is punished for reporting discrimination, participating in a discrimination investigation or lawsuit, or opposing discrimination.

We make every reasonable accommodations to those who need them for medical or religious reasons. Not only is that required by law, it is the right thing to do so that everyone can contribute fully.

WBI Course Policy
WBI is an educational organization; as with college or university courses, our courses have start and end dates, and after a course is complete, access to it is closed. However, we recognize that online courses and programs offer students unique learning opportunities and we want our students to take full advantage of them. The online course content (such as videos or conference call recordings) are available for viewing during the course time frame, plus an additional 5 weeks after the course is complete, giving students extra time to digest the material. The online content is not available indefinitely.
WBI Payment Policy

Full payment is due at time of registration and can be made with Visa, MasterCard, American Express, Discover, and PayPal. If payment plans are available for individual programs, those plans will be stated on the respective website pages.

Personal checks and money orders (in US dollars) are acceptable, however, full payment must be received prior to processing your registration. There is a $20 charge for checks returned for insufficient funds. To pay by check, please mail payment along with contact and course information to Wholebeing Institute, PO Box 272, Hardwick, MA 01037. For information about wire transfers, please contact us here.

WBI Cancellation Policy

Wholebeing Institute is committed to the educational courses offered and the satisfaction of every student.

For all self-directed, online courses, we offer a full refund to students who wish to cancel within the first seven (7) business days after purchasing the course.

For all instructor-led, live online courses, we offer a full refund to students who wish to cancel within 48 hours prior to the start of the course. No refunds are given after the program begins.

For all programs requiring an on-site residency component, the refund policy is as follows:

✦ Fees for accommodations (housing and meals) paid directly to the hosting organization are refunded based on that organization’s policy, not the policy of Wholebeing Institute.

✦ No refunds will be given for transportation costs incurred.

✦ Tuition will be refunded (less a $50 processing fee) for cancellations on the following schedule:

✓ 60 days or more prior to the first day of class 100%
✓ 30–59 days prior to the first day of class 50%
✓ Less than 30 days prior to first day of class 0%

For all trainings that offer licensing, the training programs are eligible for refunds based on the examples above. Only those who have completed such trainings are eligible for a license.

✲ Please note: The Licensee shall pay to Wholebeing Institute a non-refundable licensing fee of $500.00 (the “License Fee”), which shall be paid in full by the Licensee upon the execution of the Agreement. The Licensee acknowledges and agrees that the Licensee shall not be refunded all or any portion of the License Fee upon the termination of the Agreement for any reason whatsoever.

Wholebeing Institute reserves the right to cancel any program at any time. In the event that we do, a full refund will be given.

WBI Refund Policy
Any refunds from cancellations will be paid within 30 days of cancellation.

Questions? Please contact us here, or call 1-541-BE-WELL1 (541-239-3551).

WBI Bookstore

For single item purchases, we will gladly refund your cost, including shipping charges, if you are not completely satisfied with the product. All refund requests must be made within 30 days of the original purchase. Please keep the item as our gift.

Refunds will not be available for bulk purchases (10 or more of the same item) unless the items are found to be defective. Please contact us for instructions to return a sample.

For all refund requests, please contact us at [email protected].

Last updated – February 2021