WBI Course Policy
Wholebeing Institute (WBI) is an educational organization, and similar to taking a course at a college or university, our classes have start and end dates, and after a course is complete, access to it is closed. However, we recognize that online courses and programs offer students unique learning opportunities and we want our students to take full advantage of them. The online course content (such as videos or conference call recordings) are available for viewing during the course time frame, plus an additional 5 weeks after the course is complete, giving students extra time to digest the material. The online content is not available indefinitely.
Full payment is due at time of registration and can be made with Visa, MasterCard, American Express, Discover and PayPal. If payment plans are available for individual programs, those plans will be stated on the respective website pages.
Personal checks and money orders (in U.S. dollars) are acceptable, however, full payment must be received prior to processing your registration. There is a $20 charge for checks returned for insufficient funds. To pay by check, please mail payment along with contact and course information to Wholebeing Institute, P.O. Box 272, Hardwick, MA 01037. For information about wire transfers, please contact us here.
Wholebeing Institute is committed to the educational courses offered and the satisfaction of every student.
For all self-directed, online courses, we offer a full refund to students who wish to cancel within the first seven (7) business days after purchasing the course.
For all instructor-led, live online courses, we offer a full refund to students who wish to cancel within 48 hours prior to the start of the course. No refunds are given after the program begins.
For all programs requiring an onsite residency component to the course, the refund policy is as follows:
- Fees for accommodations (housing and meals) paid directly to the hosting organization are refunded based on that organization’s policy, not the policy of Wholebeing Institute.
- No refunds will be given for transportation costs incurred.
- Tuition will be refunded (less a $50 processing fee) for cancellations on the following schedule:
- 60 days or more prior to the first day of class 100%
- 30 – 59 days prior to the first day of class 50%
- Less than 30 days prior to first day of class 0%
Wholebeing Institute reserves the right to cancel any program at any time. In the event that we do, a full refund will be given.
Any refunds or cancellations will be paid within 30 days of cancellation.
Questions? Please contact us here, or call 1-541-BE-WELL1.
Wholebeing Institute Bookstore
For single item purchases, we will gladly refund your cost, including shipping charges, if you are not completely satisfied with the product. All refund requests must be made within 30 days of the original purchase. Please keep the item as our gift.
Refunds will not be available for bulk purchases (10 or more of the same item) unless the items are found to be defective. Please contact us for instructions to return a sample.
For all refund requests, please contact us.
Last updated – May 9, 2016